Shipping Policy

STATES SERVED

The Wine Feed is proud to offer shipping throughout North Carolina, Virginia, Florida, and the District of Columbia via UPS. Alcohol will not be shipped to any other states.

GENERAL INFORMATION

Packages are generally dispatched within 1 to 3 days after receipt of payment. However, due to the sensitive nature of wine, we reserve the right to not ship over the weekend.

If your order has a certain deadline arrival date, please make us aware in the comments section during checkout so we can act accordingly.

All packages are shipped via UPS and will require the signature of an adult over the age of 21 to be delivered. UPS will NOT leave your package on your porch or at your doorstep if no one is home. For this reason we highly recommend delivery to a business address. We cannot deliver to a PO Box.

Please provide an accurate shipping address to ensure prompt delivery and avoid re-delivery charges. Although we try our best to remain flexible, we cannot guarantee any changes made to any order after it has been submitted.

Once your order has shipped, we will contact you by email with a link to track your package online. It is important that you provide a valid email address if you wish to track your package. Please note, these tracking numbers will not be active until they are scanned by the driver. For example, if you have an order scheduled to ship on a Monday, we may box it on a Friday and send you the tracking info. However, the tracking info will not be valid until the driver picks it up on Monday.

The total cost of shipping includes handling fees as well as shipping costs. Handling fees are fixed, whereas shipping fees vary according to total weight of the shipment and the distance traveled. We advise you to group your items in one order to reduce the cost of your shipping and handling fees.

We do everything possible on our end to protect our wine shipments from temperature-related damage. However, we are not responsible for any damage that may result due to weather conditions, so please be certain that it’s suitable to ship to your address, weather-wise.

If any package is returned to us for any reason after three delivery attempts, the customer is still responsible for delivery charges, and we will charge shipping costs again if a re-shipment is requested.

INSURANCE

TheWineFeed.com automatically adds insurance to each order placed online which covers you from any package that is lost or damaged in transit.

WINE FEED SHIPPING TIPS

We highly recommend using a daytime office address to ensure prompt receipt of your package. Packages containing alcohol will not be left if no one is present to receive the package. Furthermore, the package must be signed for by a person over 21 years of age.

If you do choose to have your wine delivered to a residential address, we recommend that you subscribe to the free UPS My Choice service.

TITLE & OWNERSHIP

Title to and ownership of all wine passes from TheWineFeed.com to the purchaser in the State of North Carolina and the purchaser takes all responsibility for the shipping of it from North Carolina to his/her home state. By arranging for transportation of the wine, TheWineFeed.com is providing a service to, and acting on behalf of the purchaser. By utilizing this service from TheWineFeed.com, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.